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ADDITIONAL GP SERVICES AT CATERHAM DENE


NHS services are there for you when you need them. But many people are using urgent care services with health concerns that could be treated by a GP or pharmacist. This makes these services very busy and means you and others may have to wait longer to be treated.


The NHS is doing everything it can to prepare for the extra pressures and demands over the busy winter months.


You can #HelpMyNHS to give the best care by making sure you and your loved ones get the right care, at the right time, in the right place. This website helps you do this by highlighting where you can get medical treatment that is right for you. It includes details on the alternative services to A&E and GPs, along with tips on using of GP appointments properly, taking steps to help prevent getting ill and self-manage minor illnesses, as well as other services, such as pharmacists.


It is tailored to include listings on specific services available to you across Sussex and East Surrey.


Out of hours care


For medical help for non-life threatening conditions when your GP surgery is closed, call NHS 111 or visit your local community pharmacy.  


Minor Injuries Unit at Caterham Dene Hospital,


Church Rd, Caterham, CR3 5RA


9am-8pm, 365 days a year


(this is a service for over 18 year olds only)


Do It Online

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

How to sign-up

You can register online using the links below. Once registered, note that there is no need to bring ID into the practice. Email us at oxtedhealthcentre@nhs.net with 'Verify please' as the Subject line and include your name and date of birth in the message, and we will activate your account; usually within a few days.

Having problems?

If you are having problems getting registered for online services, please don't call us or come into the practice but email us at oxtedhealthcentre@nhs.net with 'Online services' as the subject and with details of your problem and we will get in touch with you as soon as we can.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website